Because of two main reasons: one is due to our second time of having mortgage that we know the process and get well prepared. Second is due to working with Michael Tol. He is really different on effectiveness, good in explanations and so hardworking.

We had an absolutely exceptional experience working with Pascalle as our mortgage advisor. From the very beginning, she was incredibly patient, professional, and thoroughly dedicated to our case. Navigating the mortgage process can be overwhelming, but Pascalle was able to break down every single step perfectly. She took the time to explain all the gaps in our options and provided crystal-clear instructions on how to mitigate any potential risks. Even though our financial situation was very tight and difficult. Thanks to her guidance and efforts, we managed to make it through successfully. Her explanations and advice (especially regarding risk management) were truly eye-opening. After speaking with family and friends about their own home-buying experiences, it became clear to us that the level of effort Pascalle put into our case is truly unique. She goes above and beyond for her clients, and we cannot recommend her highly enough!

I wanted to apply for mortgage myself. I got every question answered and application was really straightforward. I understand that mortgage processing, KYC requires some time and I was able to afford the waiting related to that. Although, I could do it faster if I wasn't lazy. Guy was really knowledgeable and helped me a lot!

My partner, Colin Ket, and I are absolutely satisfied with the service we received. From our very first meeting with Michael Tol, we felt incredibly respected, supported, and guided throughout the entire process. Michael is extremely knowledgeable, highly efficient, and has a very friendly approach that made a complex process feel smooth and stress-free. Every single cent spent on this service was worth it. Without Michael's expertise, we truly wouldn't have achieved this milestone. We have already recommended him and the bank to several colleagues who are looking into getting a mortgage. The only downside to our journey was an external one. We highly recommend that the bank stops partnering with or recommending Welocated. We purchased their most premium service, expecting a high level of care, but they were awful. We received low support, noticed a complete lack of expertise, they were rude, and deeply regret hiring them. That being said, our experience with the bank itself and Michael was flawless. If you want a team that genuinely cares and knows what they are doing, look no further!

We had an open discussion about the complexity of obtaining the mortgage and the expectations. The advisor was open to questions and assisted us swiftly with the application process. Ronald was always cheerful and made the process less stressful.

Our experience requesting a mortgage through ABN AMRO was poor and stressful due to major operational errors and privacy issues: - Delays & Missed Deadlines: Despite providing all documents well in advance, our application was left sitting unsubmitted until we had to push for it just days before our financial condition deadline. - Gross Carelessness with Notaries: Written instructions regarding our notary change were provided weeks in advance, yet the advisor sent the final mortgage instructions to the wrong notary, putting our property transfer at risk. - GDPR Breach: We received an email with sensitive, highly confidential financial data belonging to completely different clients. This major data leak makes us seriously question the security of our own personal information with ABN AMRO. We expected a high level of professional duty of care from a major bank, but instead faced a total lack of diligence.

Previously, I had an initial meeting with some ABN employees, and the experience was not very positive — I felt they lacked professionalism. When I asked questions, they were unable to provide answers. That changed when I met Sanjay Jitbahadoer. He has been very helpful, professional, and patient. I'm very glad he was assigned to my case. With his help, the whole process went very smoothly and fast.

I was in connection with Sylvia. The more I speak about her is less- Super helpful, clear, approachable and Patient. Always ready to answer my 1000 questions and so many changes. She got always things approved at lightning speed. I was like- the approval or her getting back might take a few weeks but she there, next day with approvals always. If there were more than 5 starts, i’d give them all to her and ABN.

I loved the fact that everything was well explained and was done in a timely manner. Very helpful team members.

René Burgering was my mortgage advisor during the purchase of my home, and I truly could not have asked for better guidance. He walked me through the entire process step by step and explained what felt like thousands of things along the way. Mortgages are complex, and whenever I did not understand something, he patiently explained it again until it was completely clear. He was very accommodating with timing, and even during the holiday season, which I honestly did not expect in the Netherlands, he was always available for my questions. He consistently replied in a super polite and respectful manner, no matter the time or situation. I never felt like just another case. I felt genuinely supported and personally guided throughout the whole journey. The level of service exceeded all of my expectations. René Burgering is an amazing professional and also simply a very good person.

This is the second time we used the Abnamro services for our mortgage and all went really smoothly. The advisor was always friendly, just a bit difficult to reach him by phone, of course understandable maybe for his busy days but we sorted out all very well. Even though is not the cheapest service I'll always advise to use their expertise.

I am an expat based in Amsterdam and currently purchasing my second home. My application involved both a new mortgage and a bridge loan for the new property. I had the pleasure of working with Steven Goedemans, and I found him to be extremely professional, clear, and patient throughout the entire process. He took the time to explain everything in detail, ensured all information was easy to understand, and was very well organized and structured in his follow-ups. From the initial discovery meeting through the full duration of the mortgage request, application, and finalization, everything went smoothly. As an expat, I truly appreciated having such a reliable and trustworthy advisor supporting me through what can otherwise be a complex process. I would definitely recommend Steven to anyone, especially expats looking for clear, professional, and reliable mortgage advice in the Netherlands.

Martijn was friendly and took his time to explain us (expats) how the whole process works in the Netherlands (even bureaucracies not related to mortgage application). Each step was clearly explained and when I had doubts, he communicated not only via email, but on the phone as well, which gave a positive personal touch to the process.

The loan offer was EUR10k lower than what had been advised by the mortgage advisor during the consultation meeting. As the offer only mentioned the loan amount and did not specifically mention how much would be our own out-of-pocket expense, I couldn’t realize such difference when signing the offer. In addition, the advice report we received after the offer had been accepted also mentioned EUR10k-higher amount, so I believed the desired full amount was approved, but it was not actually. Just 5 days before the signing date of the deed, it was found, not by the bank but by myself, receiving the invoice from the notary which was EUR10k higher than I had expected. Right after I found it, I raised this concern to mortgage advisor to seek any way to rectify asap, however he was not reachable immediately. After 2-day follow up both on emails and phones, finally I could connect with the advisor, however he mentioned it would take at least one week to apply for the new loan with the rectified amount. In that scenario, we would have to change the date of signing, which implied additional costs with notary, hence we needed to pay EUR10k extra to settle this issue, not relying on the bank. The advisor offered 1) EUR500 goodwill payment for inconvenience caused & 2) interest-free personal loan in case I would face the financial difficulties as a result of the above EUR10k extra payment. Item 1) was immediately actioned so I appreciated, however, for 2), when I consulted the actual amount and the tenor of personal loan, the advisor changed the tone of discussions and instead told he could not offer interest-free option and I needed to apply through the normal channel of personal loan in case of need. As a result, I didn’t use that route. Two issues - 1) manual error of the bank for the loan amount, from the amount actually advised through the consultation meeting. And 2) Inconsistency in the explanation, not keeping the prior commitment.

From the very first phone call to online meetings I felt very safe and supported. During the process I had tons of questions and my every email was responded in not even a day long time. With care. Process was fast and digital. The guidance and updates were very sufficient. I would definitely recommend ABN AMRO!

We had an advisor, Jo-anne who really helped us with the whole process. We are very happy with her, would recommend it to anyone! She is very thorough, works very hard to deliver all the documents and helps you questions and concerns at any time. The only minus point was to receive the advise report in dutch even though we had to pay extra for translating all the documentation and for english services.

Received support at every step during the application of a housing loan and also prior to finalizing the house. Also received nice recommendations for dealing with other parts of purchasing the house making the experience quite smooth.

The whole process went well and was fairly smooth, considering my complex situation in the Netherlands. The agents spoke English very well and clearly explained all my options and risks. There were no surprises — everything was well communicated upfront, and questions were well answered. I would definitely work with them again in a potential future mortgage in the Netherlands.

I had an excellent experience with ABN AMRO and my mortgage adviser. The process was smooth, fast, and well-explained from start to finish. The adviser was friendly, professional, and always available to answer my questions. I truly appreciated their support and efficiency. highly recommend ABN AMRO for mortgage services!

Sanjay Jitbahadoer was very helpful and friendly.

I was recommended Rene for his professionalism and efficiency and with that said, my expectations were exceeded. He was patient, flexible, proactive, forward thinking, professional and ensured that from start to finish I was worryfree. So from me, to the public I would recommend Rene ABN in a heart beat. Thank you !

Our mortgage application was wonderful and it’s definitely because of our advisor, Joey Becking. He walked us through all the things needed for the application and he was patient and quick to reply to our inquiries. 10/10 we would recommend and was very happy with his work!

Rene Burgering is the best advisor - he made the process extremely smooth! He was nice, attentive, knowledgeable. Simply the best. I'll recommend him to all of my friends.