Everyone was very friendly and helpful. Great involvement leaving nothing from being explored. Great efficiency in the work and giving nice advices on dental hygiene.
the deadline for making an appointment
contact at the phone/desk
accessibility for people who have difficulty walking
the waiting room (comfort chairs, reading, insulation against disturbing noises, etc.)
the treatment room (hygiene, privacy, comfort, treatment chair, etc.)
On your last visit, were you treated within 15 minutes after the agreed time?
During your last visit, did you know in advance which practitioner (dentist, dental hygienist, prevention assistant) would examine or treat you?
By which practitioner have you been examined or treated? (if there were more than one, please click on the healthcare provider who last examined or treated you).
personal hygiene (by using clean gloves, mouth shield, clean clothing, etc.)
the treatment (kindness, patience, personal attention for you)
the explanation you received about the cause of any pain or mouth problems
the explanations you received about how best to take care of your teeth
the explanations you received about how best to take care of your teeth
the information you received about the different treatment options
taking your wishes into account when choosing a particular treatment
the information you received about the costs of the treatment (from € 250,- the care provider is obliged to do this)
the diligence with which the control or treatment has been carried out
the diligence with which the control or treatment has been carried out
taking into account your possible fear or pain during the treatment(s)
Did you have complications after treatment, or more pain than you were (possibly) prepared for by the practicioner
Are you satisfied with the final result of the treatment?