Nice experience, but with minor problems that comes as an inconvenience.
Came for a "grote beurt" and a combined "APK"; have been told about things that need to be replaced for maintenance, which I did.
Inconvenience come from two points:
1. During APK investigation, I was told that the front bumper needed to be disassembled to tighten/fix the front lights, and that cost me ~an hour of labor. After receiving the car, I did not look at it while being at the garage, only to come back at home to find that the bumper is not quite as tightly fastened as it used to be; this came as an inconvenience, especially that I could not see the "loose" front lights before, and now after the garage's fix, I could the bit-loose bumper; combined with the fact that I do not go out that much because of corona measures, which left me not able to go back to the garage on short-term to have this fixed (or rather, re-fixed).
2. I was surprised when I asked for the motor to be cleaned/washed externally because its appearance is pretty inconvenient to me, only to find a reply that I am not advised to wash/clean it as it may cause the engine or electrical circuits to be damaged; I did not want to ask any other garage to do this for me as I did not want to do any damage to the engine or its circuits, but thought a dealer's garage would be able to do this for me, as a dealer's garage should be the most knowledgeable about my car.