My Experience with Trustoo
My Experience with Trustoo
I signed up for Trustoo during their trial period and, of course, I sent some orders to fake customers.
After three weeks, I found I had to pay €240, excluding VAT. Trustoo charges you just for receiving emails, and even logging in Trustoo —whether you respond or not—incurs a fee.
Imagine if I had chosen to receive 50 orders per week—my invoice would have been enormous. They claim to operate legally, but this is just another scam.
This is outright fraud.
The customer service is very polite when you first subscribe and responds to emails immediately. However, if you contact them about a specific problem, it can take hours to get a reply.
Unlike other platforms that only charge when you respond to an order, Trustoo charges you just for receiving the email.