10

Warm welcome and help to deal with all administrative matters

In less than 15 days, the expat center helped me to deal will all administrative matters to be easily integrated in the Dutch way of live: - get a BSN number from the city administration, - get a bank account and associated credit card, - visit some apartments and select the best one, close to the center of the town and not too far from my workplace. All these points were resolved in a very few days and should have taken weeks or months if I had been alone to do it. Every action was accomplished in a very friendly and nice way of doing. Thank you again for your help.

  • Would you recommend us? Yes
10

Feeling supported by the Expat Center.

Considering the competitiveness of housing market in Enschede, Expat Center was a very important help in finding accommodation without no stress. We were happy in our short stay apartment and also very satisfied in our current house that were found by the help of expat center.

  • Would you recommend us? Yes
9

Very friendly and helpful

It was very good. Cornelieke was able to answer almost every question I had (only exception was about buying a house as an expat). Most importantly, she made the experience of moving over very easy helped navigating obtaining BNS etc.

  • Would you recommend us? Yes

Reactie van het bedrijf

Thank you for your kind revieuw. If will contact you in order to follow up on the subject buying a house.

8

Zo voelt ontzorgen

Wat fijn dat je zo ontzorgd kunt worden. Altijd snel contact en goede antwoorden. Wel belangrijk om duidelijke afspraken te maken wie moet betalen. De medewerker of het bedrijf.

  • Aanbevelen? Ja
9

4 stars: good service, well treated

  • Would you recommend us? Yes
  • Overall assessment
  • Expertise
  • Attainability
  • Reliability
  • Customer focus
  • Service
9

4 sterren: goede service, goed behandeld

  • Aanbevelen? Ja
  • Totaal oordeel
  • Deskundigheid
  • Bereikbaarheid
  • Betrouwbaarheid
  • Klantvriendelijkheid
  • Service
8

4 sterren: goede service, goed behandeld

zeer tevreden over de dienstverlening

  • Aanbevelen? Ja
  • Totaal oordeel
  • Deskundigheid
  • Bereikbaarheid
  • Betrouwbaarheid
  • Klantvriendelijkheid
  • Service
8

4 sterren: goede service, goed behandeld

Goed, vakkundig, snel. Collega's weten van elkaars dossiers de stand van zaken.

  • Aanbevelen? Ja
  • Totaal oordeel
  • Deskundigheid
  • Bereikbaarheid
  • Betrouwbaarheid
  • Klantvriendelijkheid
  • Service
8

4 stars: good service, well treated

Nice trip well planned and performed. The only problem that I would like to highlight is this: the meeting point has been scheduled at 8:50. Unfortunately at that time on sunday there are not train or bus arriving to Enschede station. I would like to suggest for the next time to propose the meeting at 9.20 in order to allow partecipants coming from other town like Hengelo to come with public transportation.

  • Would you recommend us? Yes
  • Overall assessment
  • Expertise
  • Attainability
  • Reliability
  • Customer focus
  • Service
10

5 stars: perfect, definitely recommended

Professional and well organized event. Friendly support from the Expat staff. Wonderful outing to Giethoorn. Special day. (Love my Dutch class with Hannie too. )

  • Would you recommend us? Yes
  • Overall assessment
  • Expertise
  • Attainability
  • Reliability
  • Customer focus
  • Service
10

5 stars: perfect, definitely recommended

The center has helped me a lot with all aspects of moving to a new country, specifically relocation and general information. I have found the people at the center very friendly and diligent in their work. I am also happy with the social events and excursions they organize, it is very useful to meet new people in the beginning of the stay in the Netherlands. Excellent overall impression.

  • Would you recommend us? Yes
  • Overall assessment
  • Expertise
  • Attainability
  • Reliability
  • Customer focus N/A
  • Service
10

5 stars: perfect, definitely recommended

Friendly staff, nice service, fun activities!

  • Would you recommend us? Yes
  • Overall assessment
  • Expertise
  • Attainability
  • Reliability
  • Customer focus
  • Service
9

4 sterren: goede service, goed behandeld

Een vriendelijk, servicegericht centrum die voorziet in de nodige deskundigheid om voor onze buitenlandse medewerkers een fijn verblijf te garanderen.

  • Aanbevelen? Ja
  • Totaal oordeel
  • Deskundigheid
  • Bereikbaarheid
  • Betrouwbaarheid
  • Klantvriendelijkheid
  • Service

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