What is a Verified Review?

Reliability is the key in the world of online reviews, which is why we take the safety of our partners and consumers very seriously. One of the methods by which we can guarantee the safety of customertell reviews is through verification. Every review posted on our platform is verified, meaning we can guarantee the authenticity of the review and its author at customertell.

 

How Do We Verify Reviews at CustomerTell?

The philosophy behind the verification process is simple: only real customers can leave a review. After your purchase from one of our partners, you get the chance to write a review on our platform, which you receive in the form of an invitation. Since you will only receive an invitation from us after your purchase is completed, we at customertell know with certainty that you recently had a customer relationship with the company in question. After your review has been through the moderation team, it can be posted online. Learn more about how our moderation team works here: Behind the Scenes with the customertell Moderation Team.

Through customertell, it’s also possible to post a review in-store via our NFC Stands and QR Codes. When you post a review using this method, there’s an additional step to verify the review’s authenticity: uploading your proof of purchase. This is necessary so we can be certain that you actually made a purchase from the business you’re reviewing. Thanks to our seamless integration, this happens in no time and you can peacefully continue with your day.

 

Are CustomerTell Reviews Trustworthy?

We perform automated and manual checks to prevent fake reviews as much as possible, ensuring that the reviews on our platform are reliable reviews. This means that all reviews on the customertell platform are 100% from real customers. This sets us apart from open platforms like Trustpilot, Google Maps… For us, safety comes first.

 

What are the Advantages of Verified CustomerTell Reviews Compared to Unverified Reviews?

Verified customertell reviews are more valuable because they come from real customers sharing their experiences after actual purchases. This strengthens the credibility and transparency of the feedback, while unverified reviews are susceptible to manipulation and are less reliable. Verifying reviews thus increases the integrity of the rating system and provides consumers with a more accurate picture of the products or services being offered.