Reviews for ABN AMRO Loans

The process become a little bit stressful because there is no way to contact anyone during the process. just calling the customer service (Thanks GOD) I could finish the request. I don't understand why you are asking for documentation that you have already form me. I´m customer for 15 years, you can see my bank statement, incomes, paylists etc...my personal identification etc.....and i had issue uploading the docs....

Had an amazing and smooth experience

Fast, friendly and excellent service

This is my second loan application and I'm always amazed at the speed with which it is reviewed and approved.

I was very surprised at how quick and problem free the loan application was. Thank you to the entire team for the amazing service

Application process was unnecessarily complicated: cannot apply online, cryptic errors, wrong "client type", dumb chatbots, pedantic document checks even if the.applicant is a costumer for more than a decade.... And on top, no personal attention to the client, basically no differentiation or personalized conditions at all.

I would firstly like to say that the people I spoke with via the helplines were wonderful and they are the reason that I am not rating my experience lower. Luckily throughout all the system issues etc they were able to help me navigate through them. The reason for my overall rating is because from the initial application right the way to the last documents there was continued frustration because of system blocks / issues because me and my husband are not Dutch citizens. For some reason this seemed to cause issues despite being EU citizens and already having all of our banking facilities with ABN AMRO (including our mortgage). In addition to this, it was bizarre that it was better to apply for the loan on my own rather than including my husbands income as well (as apparently not having a permanent contract is a red flag). This has made my husband and I question whether to continued banking with ABN AMRO. Again the people I spoke to allowed things to continue but these system blocks and also some of the documents requested made no sense again given we are EU citizens and already do all of our banking with ABN AMRO.

The team helped me effectively to get a loan. Thanks.

I am truly impressed by how efficient and smooth the loan application process was. From start to finish, everything was clear and straightforward, with no unnecessary delays or complications. The team handled my request promptly, and I appreciated the user-friendly interface and swift decision-making. This was by far one of the best banking experiences I’ve had, and I would highly recommend this service to others!

Smooth process and was approved in no time. Really happy with how the process went.

Fast and efficient. Only issues, English version is difficult. No option to easily upload IDs for EU citizens, such as BRP extract.

The process was incredibly fast. Initially, it wasn’t very clear, but after speaking with customer support, they were extremely helpful and explained everything to me in a friendly and clear manner. Overall, the entire process took just a couple of hours.

The process of loan application with ABN AMRO is not just a convenient and easy, but also well supported by the super friendly customer service staffs. At every step, if there is any need, they are just a phone call away. Overall, it is a process which is completed with fullest transparency and with bare minimum documentation related work.

Helpful at every time when ever I have a question someone is there to answer with almost no waiting time

Smooth experience. The agent helped me through the process and within couple days it was done!

Heel goede ervaring. Snel en competent.

smooth and reliable process, simple and fast.

Can't emphasise enough the professionalism and support ABN AMRO gives to its customers. You guys rock!

A fully profesional support provided on my request, really fast resolution provided on it as well.

Document verification and overall processing of the loan went very smooth and completed in 2 days.

Thank you

I needed some extra money for some expenses, and very quickly I managed to apply for a loan and received the money. Thanks for the service!

Dear, Loan has been taken via ABN Banking APP. In APP, instructions were available in English and Dutch. Instructions are really clear and even connected with online links in case someone wants to be more informed. In case application went wrong, or something is not as it should be, responsible CS department will contact you via APP messages and explain the issue.

My application analysis was fast, efficient and conducted in a respectful and humanner. The bank really understand the expats profile, income and infinite possibilities. I'm very grateful and absolutely recommend ABN to anyone, anywhere in the world.

They requested my October payroll even though it was 15th of October, I submitted my payroll from September but they didn’t accept. They made me wait for 10 days to get my October payroll, because I’m getting paid on 25th, just like the majority of the people..