Dear Mrs. ten Klooster, Thanks for taking the time to review your appointment at our Travel Vaccination clinic. Following your comments, we have contacted the nurse who saw you during your appointment. He indicated he the blood drawing procedure went smoothly and that he did not notice anything special during the procedure. We are sorry to hear that you unexpectedly had pain and bruising afterwards. Regarding your other point: during the consultation you indicated that you were not sure whether you received one or two Hepatitis A vaccinations in the past. The nurse then asked you whether you were sure about one prior Hepatitis A vaccination. In that case you would need a second Hepatitis A vaccination, which then gives 35 years of protection. The alternative was to take a blood test for Hepatitis A antibodies, but since you were not sure about two Hepatitis A vaccinations in the past, there would be a chance that the antibodies were too low and that you still needed a second Hepatitis A vaccination. So in that case you had to pay double (for the blood test and for the vaccination). I think there was some miscommunication between the two of you, but the nurse did not intend to 'sell you an unnecessary vaccination'. I hope to have informed you satisfactorily. M. Vink Responsible physician Vaccinaties op Reis
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