Beoordelingen Seats and Sofas Oosterhout

8,0
47 beoordelingen
  • Totaal oordeel 8,0
1 t/m 10 van 47 beoordelingen

Janneke uit: Wagenberg

28-09-2017
9,0

Ervaring:
Zeer klantvriendelijk, namen goed de tijd voor je, waren bereid mee te denken, goede behandeling.

Aanbeveling: ja

alvin uit: breda

21-09-2017
n.v.t.

Ervaring:
Ik kan nog geen totaal oordeel geven ivm Dat mijn bank nog in de maak is. en hopend deze 4 nov- te mogen ophalen. Moet blijken als ik hem kom halen. of het juist is betreft model en stof en kleur.
Verder in de winkel goed behandeld. leuk gesprek. iets te opdringerig. Kon niet goed nadenken

Aanbeveling: ja

17-09-2017
9,0

Ervaring:
nette behulpzame mensen die hun best voor je doen om je tevreden te maken .

Aanbeveling: ja

George uit: Den Haag

15-09-2017
1,0

Ervaring:
After I have been at personally at S&S (early August 2017) , sent emails with photos (to customer service as well, to answer to the response of Seats& Sofas, see previous complain report in this site late August 2017), I received no response even after one a half month!!

I called to understand what is going on but instead I got either a "I don't know" or a "rude behavior..." from the personnel, despite the fact that the couch is irreparable, according to the service manager after seeing the photos in previous emails.

To stop these annoying responses from S&S like:" we are sorry please send us the customer number..." my customer number is 10293029. So please don't bother...

It was a mistake not to follow a legal way from the very beginning...that won't happen again.




Aanbeveling: nee

Jan uit: Rijen

10-09-2017
8,0

Ervaring:
We hebben een prettig gesprek gehad met de verkoper.
Goede adviezen en hij nam rustig de tijd om ons een goede keuze te laten maken.

Aanbeveling: ja

Maria uit: Zevenbergen

06-09-2017
8,0
Aanbeveling: ja

Rembert uit: Made

02-09-2017
8,0

Ervaring:
Ik vind het goed winkelen bij seat and sofas heb er goede ervaringen mee. Is mijn tweede bankstel die ik bij seat and sofas koop.
Mun eerste in België. Lang plezier van gehad.

Aanbeveling: ja

ria uit: geertruidenberg

31-08-2017
8,0

Ervaring:
ik ben netjes geholpen

Aanbeveling: ja

pascal uit: Oudenbosch

29-08-2017
10

Ervaring:
top

Aanbeveling: ja

George uit: Den Haag

28-08-2017
1,0

Ervaring:
Buying a sofa (a two and a three seat combo) from seats and sofas has just been one big mistake! I have never imagined that this giant store has such after-sales approach. The sofa (the three seater first started falling apart after the first five-six months and now it's in a ridiculous state, way before the guarantee expires while the two seater is now also in a very bad state. I sent emails, pictures and also went over, did the electronic registration and the result until today is the following: First they told me that I should hire a moving company to take the sofas somewhere in Maassluis, meaning that I have to pay at least 100 euros for an uncertain outcome with no guarantee that this will not happen again (or pay myself 50 Euros for a person to check it in house!!) then take it from there (another 100 euros!!) when they are fixed and in case they are not they offered me a discount of 45% to buy a new one!! If it breaks again I have to follow the same process. The discussions with the S&S personnel was simply unacceptable and insulting, rude in some cases, while they even accused me of even destroying the couch after sending pictures. In the last discussions they have also claimed at some point that guarantee was over (it is still not) and despite that I have been complaining for almost six months still there is not even one apology.
I realize that the only way is to follow a legal path (already in preparations) as this is truly is a waste of time. Last week, after I called them, they also told me that they would call me today (they claimed to have called me already two times last week, ridiculous-a simple phone record will clarify these lies) plus I have also given house/mobile and emails. Simply disappointing.
Needless to say the sofas are to be thrown away on first chance, regardless of what S&S come back with. Worst sofas I have bought ever and feeling sorry for my family and myself to have to seat on such sofas all this time.

Aanbeveling: nee